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Sigma Beauty Warranty

We strongly believe in our product quality and performance. Every Sigma Beauty product goes through thorough quality control testing before being shipped to you. A defective product is unlikely, but is possible.

Sigma provides replacement items due to manufacturer defects up to two years from the invoice/receipt date.

Create Warranty Exchange

Our replacement procedures are as follows:

  • Fill out the online form by clicking the button above.
    • Provide image of defective product.
    • Must provide your order number and/or email used and/or retailer receipt to place order to help our team streamline your replacement
  • A Sigma Beauty representative will contact you via email about the status of your request within 1-3 business days. Normal office hours are as follows:
    • Monday – Friday 9 a.m. – 5 p.m. CST
  • If accepted, we will ship your replacement.
    • You will not have to pay shipping and handling fees; Sigma will cover those costs.

Coverage

  • Damage caused by manufacture defect during the first two years of purchase
  • All authentic Sigma Beauty brushes and Sigma Spa® products and brush storage
  • If the replacement product is unavailable, we will provide a similar product of comparable value
  • Warranty is covered up to 2 years; regardless of how many times the product has been used

Exclusions

  • Sigma Beauty makeup
  • Tarnishing from abnormal use
  • Lost or stolen product
  • Makeup or debris buildup within the bristles
  • Abused product
  • Limit on 2 exchanges per transaction, per product

Tips & Tricks

Proper care will prolong the life of your brushes. Read our instructions here.

Sigma’s patented brush care gadgets are great tools to deep clean your brushes. Shop here.